articles:netgear_stora_ms200
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articles:netgear_stora_ms200 [2010/06/25 10:34] – Updated to reflect latest experiences terry | articles:netgear_stora_ms200 [2010/06/25 10:42] (current) – Updated to reflect latest experiences terry | ||
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As stated above, this issue was never answered by Netgear, but I eventually found out through the forums, see below, that the Username is ComputersBackup (it seems to be case sensitive). | As stated above, this issue was never answered by Netgear, but I eventually found out through the forums, see below, that the Username is ComputersBackup (it seems to be case sensitive). | ||
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==== General User Support ==== | ==== General User Support ==== | ||
- | The jury is still out on the direct support provided by Netgear to new users. I'll update this section when I finally get a satisfactory (or otherwise) response | + | The direct support provided by Netgear to new users seems to be worse than useless, see the previous Issue. The initial response was very fast; I was told that it was being escalated within about 8 hours and the second escalation was about 26 hrs later. |
As far as FAQs and Forums are concerned, these are pretty much aligned to Windows Users. | As far as FAQs and Forums are concerned, these are pretty much aligned to Windows Users. | ||
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==== Problem with Simple Backup ==== | ==== Problem with Simple Backup ==== | ||
This is actually a problem with Simple Backup and not the Stora server. | This is actually a problem with Simple Backup and not the Stora server. | ||
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===== Overall Verdict ===== | ===== Overall Verdict ===== | ||
- | Despite the Issues and the lack of Linux support, I have to say that I like it! I can put up with the lack of support, | + | Despite the Issues and the lack of Linux support, I have to say that I like it! I can put up with the lack of support, and I've overcome the three-user limit by creating a User for general family use, leaving one for myself and one for my son, who will use it more than anyone other than me. |
- | If they can show me how to access the hidden backup folder, I'll give it 8 out of 10; if not, that goes down to 7. Of course, if anyone ever compromises the Netgear site and steals all the passwords, then that would go to -10 and I have to say that this aspect of the way the device is administered is slightly worrying. | + | Now I've worked out how to access the hidden backup folder, I'll give it 8 out of 10. Of course, if anyone ever compromises the Netgear site and steals all the passwords, then that would go to -10 and I have to say that this aspect of the way the device is administered is slightly worrying. |
articles/netgear_stora_ms200.txt · Last modified: 2010/06/25 10:42 by terry